Making a booking
Booking can be made up to 1 day before if still available. Booking is fully secure upon email confirmation. Pricing
The pricing quoted at the time of the booking will be honoured and any general price changes between the time of booking and the day of the event will not affect your agreed fee for the services booked. Any applicable travel charges will be outlined at the time of the booking - any parking/toll/congestion charges will be added to the final balance. Accommodation charges if applicable will be discussed and added to the final balance. Overtime
One working day is 8 hours. Overtime will be calculated as following: Hours 9 + 10 at 100%, then every hour (11, 12 etc) at 150%. Payment
An invoice will be sent to your email. The balance stated is to be finalized within 30 working days after the invoice date by bank transfer. The makeup artist will exercise their statutory right to interest and compensation for debt recovery costs under the late payment legislation if not paid according to agreed credit terms. Cancelled bookings
The makeup artist will be under no obligation to refund any money paid up until point of cancellation, however the client will be liable for any further payments under the following conditions:
- Cancellation more then 48 hours prior to the day no cancellation fee will be charged.
- Cancellation within 48 hour prior to the day 50% of the total payment will be charged.
- Cancellation within 24 hour of the booking will result in 100 % of the total payment to be charged.
- When a booking is made for multiple days, the cancelation time will be the same as time of the booking, if there is a cancelation within that time 100 % of the total payment will be charged.
Cancellations by the makeup artist due to circumstances including, but not limited to, problems rendering the makeup artists performance of their obligations where no other suitable alternative can be given no compensation will be offered.
If the booking is directly affected by circumstances beyond the control of the makeup artist where possible the makeup artist will endeavor to rectify such situations however no compensation will be offered on the makeup artists part. Travel
The client will cover any necessary travel expenses of the makeup artist as agreed at time of booking. Parking
In circumstances when parking fees apply, the client will be required to cover the charges when makeup services are being conducted, for example hotel parking and meter parking. Responsibility of the client
The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. If the client has an allergic reaction, the makeup artist cannot be held responsible. Photographs
Nataly Vasilchenko (Nataly MUAH) reserves the right to take photographic or film records of any of her make-up applications/hairstyling, and may use any such photographs for promotional and/or commercial purposes - only with the client consent.